& Service Announcements
Occasionally, a manufacturer may have a product recall to notify the public of
and/or address
an issue
with the product via a service announcement.
You will find the latest recalls and service announcements listed here for any of the products we carry, including the notice along with contact information.
Posted 11/2/11
MUSTANG SURVIVAL ISSUES VOLUNTARY RECALL NOTICE ON MD2010 & MD2012 model 22LB INFLATABLE PERSONAL FLOTATION DEVICES
In keeping with Mustang Survival’s commitment to the highest levels of product quality and safety, we are voluntarily recalling all model number MD2010 and MD2012 inflatable Personal Flotation Devices (PFD’s) sold in the United States during 2011.
This recall is being issued for the inspection and repair of an inflator installation inconsistency that may prevent some units from fully inflating. Mustang Survival has developed a solution that corrects any affected product and prevents re-occurrence of this issue. The inspection and repair can only be performed at a Mustang Survival factory.
This recall notification is for only the MD2010 and MD2012 22LB buoyancy inflatable PFDs. No other Mustang Survival products are affected as they utilize different inflator assembly methods. All MD2010 and MD2012 PFD’s without the stamped MIT logo should be returned to Mustang Survival for inspection. All other Mustang PFD’s are okay for use.
Distributors and consumers are urged to contact Mustang Survival’s Customer Service department at 1-800-526-0532 between 7:30am and 4:30pm PST, Monday through Friday for specific shipping instructions. Consumers should not return product to their dealer. If you have questions, please first refer to the Frequently Asked Questions section or Mustang's website at www.mustangsurvival.com/22lb-product-notice .
PDF Link to Mustang's Original Recall Notice
Posted 6/15/11
Marinco 121A Adapter Service Notice
A problem with the 121A Adapter (50Amp 125/250V, 4 Wire (dock side) to 30Amp, 125V (boat side)) was found to cause the dock side breakers to trip when plugged in. Upon inspection, a problem was found due to an internal short caused by a misplaced jumper wire. The wiring problem does not create a shock hazard but does create an inconvenience for the customer. The units are either good or bad and do not require degradation over time to occur.
Date codes: No date codes are present on the individual products so it is not possible to sort or isolate inventory based on this method.
Marinco Stock (as of 6/13/11): All 423 units in stock in Menomonee Falls have been tested and function properly.
Inspection & Testing:
The only way to identify if a unit is defective is by means of a continuity test across the two line-side legs of the 50 amp plug. This is a “non-live” test and is very safe.
Manufacturing Actions moving forward:
- Implementing date coding on all individual shore power products, in addition to the date codes on the master carton.
- Updating our assembly and test instructions in our facility to avoid future mistakes.
- Researching, conducting “live” testing on all shore power products.
Proposal on Customer Inventory
- Since this does not create a shock hazard and has only been found in a few units it is not recommended to conduct a full recall.
- We will replace any defective units immediately.
Contact Defender at 1-800-628-8225 if you have any concerns with this product.
Posted 3/28/11
Orion Safety Products Alcohol Swab Product Sub-Recall Notification
Orion Safety Products (“Orion”) recently became aware of a voluntary product recall initiated by the Triad Group, Inc. of Hartland Wisconsin (“Triad”), involving all lots of alcohol prep pads, alcohol swabs, and alcohol swabsticks manufactured by Triad. One or more of these products could have been re-packaged in first aid kits, roadside safety kits (Models 8900, 8901 and 8902), and our Alert/Locate Kit Model #549 sold under the “ORION” label.
If you have purchased any of the Orion items listed above in the last year you need to check your first aid kit contents. If your first aid kit, roadside safety kit, or Alert/Locate Marine Signal Kit #549 has alcohol wipes marked with the Triad Group, they need to be disposed of immediately. If you will contact us via email at mcustomerservice@orionsignal.com, or call us at 800 637 7807, we will send you a box containing 30 replacement alcohol wipes.
For complete details regarding this recall, please visit Triad’s website or you can visit the Food and Drug Administration's (the “FDA”) product recall website at http://www.fda.gov/Safety/Recalls/ucm239219.htm.
On behalf of Orion Safety Products, we sincerely apologize for any inconvenience this sub-recall may cause to you.
ORION Safety ProductsPosted 8/20/10
Lifesling Inflatable Overboard Rescue System Recalled for Improved Safety Standard
We would like to notify you of a safety recall by West Marine of their Lifesling Inflatable Overboard Rescue System (Defender # 550036). There have been no reported injuries from this product; however, West Marine has developed new safety standards for 2010 and until this product meets or exceeds those standards, this product will not be sold. West Marine is the sole source of supply and distribution for the Lifesling products, which Defender provides at a discount as a service to our customers.
If you purchased the Life Sling Inflatable Rescue System before 8/20/2010, please return it to Defender’s outlet store or a West Marine store for credit. Both companies will give you the choice of a full store credit or a less expensive Lifesling 2 (Defender #551127) and a store credit for the balance. Defender also offers the Plastimo Rescue Sling, Defender #552199, a similar product. If you are not able to return the Lifesling Inflatable to Defender’s outlet store or a West Marine store, please contact Defender customer service at 800-435-7180 to arrange for an exchange or refund.
If you have resold one of these items perhaps with the sale of your vessel, please make every effort to notify the buyers of this safety recall.Posted 4/13/10
United States Coast Guard Marine Safety Alert
DANGERS ASSOCIATED WITH AUTOMATIC CHANNEL SWITCHING
ON DIGITAL SELECTIVE CALLING (DSC) EQUIPPED VHF MARINE RADIOS
It has come to the Coast Guard’s attention that an automatic channel switching feature found on certain models of Digital Selective Calling (DSC) equipped VHF marine radios may create an unintended hazard by automatically switching from a working channel that might be in use at the time to Channel 16 when the VHF marine radio receives a DSC distress alert, distress alert acknowledgment or other DSC call where a VHF channel number has been designated. This could happen without a vessel/radio operator’s immediate knowledge and could initiate an unsafe condition by which the vessel/radio operators would believe they were communicating on a working channel such as Channel 13 when, in fact, they were actually on Channel 16. Imagine a towboat operator on the lower Mississippi River making passing agreements on VHF channel 67 and then suddenly, without warning, not being able to quickly reestablish communications with those vessels because his/her radio automatically switched to Channel 16 instead.
Since this unsafe condition can happen at any time, the Coast Guard strongly recommends disabling the automatic channel switching feature when maintaining a listening watch or communicating on the designated bridge-to-bridge radiotelephone, or while monitoring the vessel traffic services (VTS) channel. Radios that lack the disabling feature should not be used for bridge-to-bridge or VTS communications.
The International Telecommunications Union Sector for Radiocommunications, Recommendation M.493-11 published in 2004 and later versions require DSC-equipped radios to provide for disabling of this channel auto-switch feature. In the United States, the Federal Communications Commission (FCC) requires all DSC-equipped radios certified after March 25, 2009 to meet this requirement. Manufacturers that do not provide a disable function are encouraged to do so and to inform their customers if means for correction exist. Updated information including a listing of manufacturers of radios believed to be affected by this Safety Alert will be posted as available at http://www.navcen.uscg.gov/marcomms/gmdss/dsc.htm .
The Coast Guard strongly reminds radio operators and other users to always ensure they are on the proper operating channel when communicating or maintaining watch, particularly with DSCequipped radios capable of channel auto-switching.
This safety alert is provided for informational purposes only and does not relieve any domestic or international safety, operational or material requirement. Developed by the Spectrum Management and Telecommunications Policy Division (CG-652), United States Coast Guard Headquarters, Washington, DC. Questions should be directed to Mr. Russell Levin at (202) 475 3555 or Russell.S.Levin@uscg.mil.
PDF Link to:
Original Announcement Release (56.3 KB)
Updated information
Regarding the U.S. Coast Guard Marine Safety Alert (22.7KB)
Posted 7/17/09
Raymarine has identified a problem with SPX5 Sport Drive Autopilot Drive Unit (sold between February and July 2009). As a result the mechanical clutch assembly may fail, causing the steering of the vessel to lock in one direction, with a possible risk to the safety of the vessel and crew.
Because of the potentially serious nature of the Sport Drive problem and the potential to render the vessels steering system inoperable, Raymarine is voluntarily recalling all Distributor, Dealer and Retail stock. We are also voluntarily recalling all Sport Drive units that are with the end user and installed on vessels. (Please refer to the Raymarine Voluntary Safety Recall Notice.)
Customers must stop using the products immediately and arrange de-installation and return to the retailer/dealer from whom it was purchased. The retailer/dealer will arrange for a replacement or, if preferred, a refund.
Any customers who have any questions regarding these products should contact Raymarine Product Support at (603) 881-5200 or go to Raymarine's website: http://www.raymarine.com/
Posted June 18, 2008
Switlik Life Raft Safety Alert and Recall Inspection Notice
The full Safety Alert and Recall from Switlik reads:
| IF YOU ARE THE OWNER OF A MARINE LIFE RAFT MANUFACTURED BY SWITLIK PARACHUTE COMPANY, IT MAY HAVE A POTENTIAL PROBLEM WITH THE INFLATION SYSTEM. THIS IS NOT OBVIOUS AND COULD CAUSE FALSE RELIANCE ON A LIFE RAFT |
We have had reports recently from two Life Raft Service Stations of Switlik Life Raft inflation valves failing to operate properly and discharge the gas from the CO2 cylinder into the life raft. These malfunctions occurred during performance of annual service and standard 5-year operational and inflation testing.
Inspection of these valves indicated clear signs of changes in the consistency of the lubricant and a degradation of the piston O-ring material. This resulted in the O-rings adhering to the pistons and valve bodies, causing the inflation valves to malfunction.
We are implementing a corrective action that mandates replacement of the inflation valve with a valve that does not utilize this O-ring material and lubricant combination. While the instances and percentages of improper inflation system operation are relatively small, this issue directly affects whether or not a life raft will properly inflate in case of an emergency. We feel that this valve replacement should occur at your earliest practical opportunity.
To facilitate the inflation valve Service Bulletin in the safest and most expeditious manner for you, we will be replacing, at no charge to you, the existing S-2630 inflation valve/s on your life raft. (You are responsible for complying with any normal recommended service procedures and transportation of the Life Raft to and from the service facility.)
YOUR SAFETY is of the utmost importance to us! Please contact Switlik Parachute Company at (609) 587-3300 or click here for a listing of our Service Stations to schedule the servicing of your life raft and replacement of the inflation valve. We regret this occurrence and the inconvenience it causes you. Although the probability that your life raft will not work as designed is small, we are addressing this issue by erring on the side of safety.
We thank you for your patience while we work to make your time on the water safer.
| SWITLIK PARACHUTE COMPANY 1325 East State Street, Trenton, N.J. 08609 Phone: (609)-587-3300 Fax: (609)-586-6647 |
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