Founded in 1938, Defender Industries is a family-owned, debt free, profit-sharing marine outfitter & supplier of quality brand-name boating equipment, supplies, accessories, apparel, inflatable boats & outboard motors for serious boaters worldwide via catalog, the internet at www.defender.com & throughout the Northeastern U.S. at the Defender Warehouse Outlet Store located at our headquarters in Waterford, Connecticut. 

Our Staff of knowledgeable, experienced boaters – sail & power – are backed up with a huge inventory of over 25,000 items available for immediate purchase or shipment.

Defender is proud to be able to offer the following opportunities for qualified individuals. Click on a link below to see more information about an available position.

MARINE INSIDE SALES/CASHIER WAREHOUSE ASSOCIATE ATTENTION BOATERS & RETIREES!

MARINE INSIDE SALES/CASHIER

Defender Industries Warehouse Outlet Store is looking to fill the position of
PART-TIME CASHIER

Knowledge of boating systems & products desired.  Individual must multi-task readily, and thrive in a busy Outlet Store environment.  Qualified candidates must have the ability to make independent decisions and be a self-starter.  This position is part time, 25-30 hours per week.  Some weekends.  No evening hours required.

JOB DUTIES & RESPONSIBILITIES:

• Communicate with customers through a variety of means – by telephone, e- mail, fax, and in person in a friendly, helpful, timely & professional manner
• Answer, transfer, take messages, page and make phone calls as necessary
• Aid customers in completing purchases or transactions with a high degree of accuracy & attention to detail
• Interact with customers to provide information in response to inquiries about products or services, and to handle and resolve complaints
• Basic knowledge of boats, excellent communications, and listening skills are especially important.
• Must be proficient in computer skills, including all Windows-based program including Excel
• Must have a desire to exceed the service expectations of our customers
• Build and develop relationships with others throughout the company in order to implement solutions, which improve service, effectiveness, and results
• Assist other departments, as needed
• Accurate and expeditious computerized order entry, (catalog merchandise, custom special orders for outfitting needs.)

REQUIRED KNOWLEDGE AND SKILLS:

1. Proficient in computer skills to include Microsoft Outlook, Word, and Excel.
2. Positive attitude
3. Excellent listening skills
4. Ability to prioritize and organize
5. Team player, but also able to work independently
6. Excellent customer service skills
7. Excellent verbal and written communication skills

Please see below for Application Submission Info .

WAREHOUSE ASSOCIATE

Warehouse Associate with all warehouse fulfillment functions.  Working from system directed RF devices to receive, locate, verify, select & pack marine products.  Conduct work practices in a manner which promotes safety that is in accordance with OSHA and MSDS standards.  Prior warehouse experience desired;  power industrial equipment experience is helpful.   Great Wage and Benefit Package & 401k + Employee discount. Full and Part time positions.

Minimum Requirements:

• High School diploma or equivalency.
• 1-2 yrs. exp. working in a fast pace, high detail oriented warehouse setting.
• Will be required to lift between 30 to 75 pounds. Movements vary between bending, sitting, stooping and climbing. Temperature ranges from 55 to ambient.

Job Duties & Responsibilities:

• Operate hand held scanners and perform tasks as directed, and work from computer generated orders.
• Perform tasks accurately, in a safe and efficient manner.
• Ensure that Hazardous Material, ORMD and liquid are packed in compliance with all applicable federal, state and local regulations.
• Verify items throughout the receiving, put away, selection, and packing tasks.
• Confirm that the packing list or purchase order was verified and accurate at each step.
• Maintains safe, and clean work environment by keeping shelves, pallet area, and work stations neat; maintaining clean shipping supply area; complying with procedures, rules, and regulations.
• Miscellaneous duties to assist the company in its quest for growth (tent sales, promotions etc.), and assist with other projects as assigned.
• Keep work area stocked with packing and picking materials.
• Review all items associated with an order or receiving.
• Complete all necessary documentation as they relate to the assigned task.
• Ability to effectively communicate and interact with other employees.

Please see below for Application Submission Info .

ATTENTION BOATERS & RETIREES

Defender needs a few experienced Boaters with knowledge of boating equipment, supplies, & accessories to join our successful team in various positions.  Get paid for sharing all you've learned about your sail or power boats while working with other boaters.  Plus - EMPLOYEE DISCOUNTS on all the stuff you want for YOUR BOAT.  Flexible hours, part-time, full-time, or seasonal.

Please see below for Application Submission Info .

We provide a great Wage and Benefit Package.  Please direct all inquiries to Defender Industries Human Resources
eMail: HR@defender.com
Call 860-701-3438 or fax resumes to 860-701-3427