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Founded in 1938, Defender Industries is a family-owned, debt free, profit-sharing marine outfitter & supplier of quality brand-name boating equipment, supplies, accessories, apparel, inflatable boats & outboard motors for serious boaters worldwide via catalog, the internet at www.defender.com & throughout the Northeastern U.S. at the Defender Warehouse Outlet Store located at our headquarters in Waterford, Connecticut. 

Our Staff of knowledgeable, experienced boaters – sail & power – are backed up with a huge inventory of over 25,000 items available for immediate purchase or shipment.

After 75 years of delivering real value & Customer service to real boaters, we know that it’s the quality of our people that make us successful & sets Defender apart from our Competitors.

Defender is proud to be able to offer the following opportunities for qualified individuals. Click on a link below to see more information about an available position.

Equal Employment Opportunity
It is Defenders policy to provide equal employment opportunity without regard to individual's sex, sexual orientation, race, color, personal appearance, gender, gender identity or expression, marital status, civil union status, national origin, ancestry, religion, age, physical disability or mental retardation.  This policy applies to all areas of employment, including recruitment, hiring, training, and development, promotion, transfer, termination, layoff, compensation and all other conditions and privileges of employment in accordance with applicable federal and state laws.  We are fully committed to this principle and to obtaining the cooperation and understanding of this effort by all of our employees.

  • MARINE INSIDE SALES
  • ATTENTION BOATERS & RETIREES!
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    MARINE INSIDE SALES

    Defender is looking for an individual with boating & sales experience as well as excellent Customer service, communications, & computer skills, helping fellow boaters in our busy Call Center.  Knowledge of marine electronics, boating equipment & systems a plus.  Full or part time - flexible schedule.  Full benefits, 401k, profit-sharing, Employee discounts!

    Individual must have knowledge of marine industry and boating products must be multi-task oriented, as well as the ability to work in busy office environment. Individual will be responsible for providing quality and efficient customer service to customers.  A minimum of one year Call Center experience is required.  Person needs to have independent decision making qualities.

    Duties and Responsibilities:

    • Answer all incoming sales calls in a timely and professional manner
    • Accurate and expeditious computerized order entry (catalog merchandise, custom/special orders outfitting needs)
    • Work with Purchasing Department to fulfill special order requests
    • Process Catalog requests
    • Fulfill email requests and inquiries
    • Extensive product knowledge
    • Proficiency in MS Excel, Word and Outlook
    • Cross training in other departments (Outlet Store)

    Required Knowledge and Skills:

    • Positive attitude
    • Excellent written and verbal skills
    • Excellent phone skills
    • Excellent listening skills
    • Practical boating skills
    • Ability to prioritize and organize
    • Team player
    • Able to work independently

    Please see below for Application Submission Info .

     

     

    ATTENTION BOATERS & RETIREES

    Defender needs a few experienced Boaters with knowledge of boating equipment, supplies, & accessories to join our successful team in various positions.  Get paid for sharing all you've learned about your sail or power boats while working with other boaters.  Plus - EMPLOYEE DISCOUNTS on all the stuff you want for YOUR BOAT.  Flexible hours, part-time, full-time, or seasonal.

    Please see below for Application Submission Info .

     

      Click here to submit an application online.

    We provide a great Wage and Benefit Package.  Please direct all inquiries to Defender Industries Human Resources
    eMail: HR@defender.com
    Call 860-701-3438 or fax resumes to 860-701-3427

     

     
     
     
     
     
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