Our postal address is:
Defender Industries, Inc.
42 Great Neck Road
Waterford, CT 06385 USA
We can be reached via e-mail at info@defender.com
or you can reach us by telephone at 800-628-8225
Our Data Controller is: Olivier
Onorato and may be reached at the above address and phone
number.
Anonymous
Access
You can access our Web site's home page and browse our sites
without disclosing your personal data.
Automatic
Collection of Information
For each visitor to our Web sites, our Web server automatically
recognizes only the consumer's domain name (where possible), but
not the e-mail address.
We collect only the domain name (but not the e-mail address of
visitors to our Web sites) and aggregate information on what pages
consumers access or visit. The information we collect is used
for internal review, used to improve the content of our Web sites,
and is then discarded, but is not shared with other organizations.
Cookies
We use cookies to store visitor preferences, record session information,
such as items that consumers add to their shopping cart, and to
record user-specific information on what pages users access or
visit.
You can access our Web sites and browse our sites without enabling
cookies, but you must enable cookies in your browser to place
orders on-line via our web site shopping cart.
Data
Collection and Purpose
We collect the personal data that you may volunteer while using
our services, which may include, but is not limited to:
- Name
- Postal Mailing Address
- Shipping Address
- Telephone Number and/or Fax Number
- e-mail address
If you supply us with your postal address on-line, you will only
receive the information for which you provided us your address.
Persons who supply us with their telephone numbers on-line will
only receive telephone contact from us with information regarding
orders they have placed on-line.
Upon request we provide site visitors with access to unique identifier
information (e.g., customer number or password) that we maintain
about them, transaction information (e.g., dates on which customers
made purchases, amounts and types of purchases) that we maintain
about them, contact information (e.g., name, address, phone number)
that we maintain about them.
Consumers can access this information by sending us e-mail at
the above address, calling us at the above telephone number, or
writing to us at the above address.
Consumers can have this information corrected by sending us e-mail
at the above address, calling us at the above telephone number,
or writing to us at the above address.
Email
Address Collection and Usage
We collect the e-mail addresses of those who communicate with
us via e-mail, and information volunteered by the consumer, such
as survey information and/or site registrations, but is not shared
with other organizations. We will contact you via e-mail only
as required to verify information that you have provided or requested.
We collect and maintain an opt-in e-mail address list of consumers
who wish to receive notices from us regarding special events and
offers, but is not shared with other organizations.
If you do not want to receive e-mail from us in the future, please
let us know by sending us e-mail at the above address, calling
us at the above telephone number, writing to us at the above address,
or by visiting us at http://www.defender.com/email_list.jsp.
Confidentiality
/ Security
We provide a secure transmission method to send us the following
types of personal data:
- identifiers (such as credit card details, etc.). Note: Your
credit card information is never stored on our web sites, so
you must re-enter it each time you place on on-line order.
We have implemented security policies, rules and technical measures
to protect the personal data that we have under our control from:
- unauthorized access
- improper use or disclosure
- unauthorized modification
- unlawful destruction or accidental loss
All our employees and data processors, who have access to, and
are associated with the processing of personal data, are obliged
to respect the confidentiality of our visitors' personal data.
We use industry-standard encryption technologies when transferring
and receiving consumer data exchanged with our site.
With respect to Ad Servers: We do not partner with or have special
relationships with any ad server companies.
Children's
Privacy
We do not knowingly collect personal data from children.
We do, however, sell products intended for children that may be
purchased by adults.
Disclosure
and Visitor Choice
We do not disclose your personal data to other organizations.
We ensure that your personal data will not be disclosed to State
institutions and authorities except if required by law or other
regulation.
From time to time, we may use customer information for new, unanticipated
uses not previously disclosed in our privacy notice. If our information
practices change at some time in the future we will post the policy
changes to our Web site to notify you of these changes and provide
you with the ability to opt out of these new uses. If you are
concerned about how your information is used, you should check
back at our Web site periodically.
If we wish to use your personal data for new purposes, we offer
you the means to consent to those new purposes by calling us at
the number provided above, e-mailing us at the above address,
or writing us at the above address.
Customers may prevent their information from being used for purposes
other than those for which it was originally collected by calling
us at the number provided above, e-mailing us at the above address,
or writing us at the above address.
Accountability
Defender Industries, Inc. is not responsible for, and cannot
be held liable for, the content or services at web sites that
we provide links to. Visits to other web sites via our provided
links require you to leave our web sites, and we have no control
over their Privacy Policies. Please review the Privacy Policy
of each web site that you visit if you are concerned about your
privacy.
Your privacy is a serious concern of ours, so if you feel that
this site is not following its stated information policy, please
contact us immediately at the above address or phone number.
If you have an unresolved dispute with us over our Privacy Policy,
please feel free to contact the DMA's Committee on Ethical Business
Practices at mgoldberger@the-dma.org, state or local
chapters of the Better Business Bureau, state or local consumer
protection office, The Federal Trade Commission by phone at 202.FTC-HELP
(202.382.4357) or electronically at http://www.ftc.gov/ftc/complaint.htm.
Defender Industries, Inc. reserves the right to change this Privacy
Policy at any time.
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