Manufacturer Recalls & Service Announcements
Occasionally, a manufacturer may have a product recall to notify the public of and/or address an issue with the product via a service announcement.
You will find the latest recalls and service announcements listed here for any of the products we carry, including contact information.
RECALL - KANNAD SAFELINK EPIRB
Kannad Marine has issued a recall of all SAFELINK EPIRBs due to a possible defect that could result in the beacon not operating in emergency situations. If you own or use a SAFELINK EPIRB automatic or manual model as identified in the attached SAFELINK Recall Safety Notice you should NOT use it as a primary Search and Rescue beacon onboard your vessel.
Kannad part# K1202311 (Defender SKU# 550301)
Kannad part# K1202367 (Defender SKU# 550302)
Details of the recall are in the attached US Coast Guard Marine Safety Alert.
Customers who have purchased one of these units can obtain a replacement by registering their unit at www.safelinkepirbsupport.co.uk.
Once registered, the customer will receive an RMA to return their unit to Survitec, Kannad’s US distributor, for replacement at no charge.
The replacement unit will have a 5 year warranty.
The Unit replacement processing will be handled solely by through Kannad and Survitec
Link to the USCG Marine Safety Alert Here (PDF)
RECALL - Mustang Life Jackets/Vests MD3183, MD3183 02, MD3184, MD3184 02 and MD3188
In keeping with Mustang Survivalís commitment to the highest level of quality and safety, we are notifying the public of an urgent recall advisory recalling certain Mustang Survival Inflatable Personal Flotation Devices (PFDs) that were manufactured between September 2014 and September 2015.
Effective immediately, users are advised to inspect your Mustang Survival PFDs and, if you have a PFD impacted by this recall advisory(as noted below), DO NOT USE and immediately return the affected PFD to us as there is a risk that the bladder may tear when the lobes are flexed apart while fully inflated.
Customers will have to coordinate their return and repair through Mustang Survival Service. Returns are not to be made to Defender.
Mustang Survival Customer Service:
1-800-526-0532 between the hours of 7:30am-4:30pm PST, or email firstname.lastname@example.org, to obtain specific return shipping instructions..
Link to Mustang Survival's Life Jackets And Life Vests Recall (PDF)
RECALL - Mustang Survival MRD100/MRD101 Rescue Stick™
In keeping with Mustang Survival’s commitment to the highest level of quality and safety, Mustang Survival is notifying the public of an urgent recall advisory relating to certain inflatable Rescue Sticks. The affected Rescue Sticks may not achieve the desired inflation pressure when activated.
To determine if you are impacted by this advisory, please reference the instructions pdf link below for identifying and replacing affected models. This advisory is for the Mustang Survival MRD100 & MRD101 Rescue Sticks, as well as our Rescue Kits which contain a Rescue Stick. The Rescue Kits are identified as models MRK110, MRK120 and MRK130. The re-arm kit for the Rescue Stick (identified as model MA7 206) is not affected by this issue and not part of this recall advisory.
Mustang Survival appreciates your attention to this important matter. If you have any further questions regarding this advisory, please contact Mustang Survival customer service at 1-800-526-0532 between the hours of 7:30am-4:30pm PST, or email your enquiry to RescueStick@mustangsurvival.com.
Link to Mustang Survival's Rescue Stick Recall and Identifying instructions. (PDF)
Link to Rescue Stick FAQs (PDF)