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Phone: 800-628-8225 | Int'l.: 860-701-3400 | Email: Contact Us
 

Defender Employment Opportunities

Defender is a debt-free, family-owned marine outfitter located in Waterford, CT, in business for years. We strive to maintain an excellent reputation as a multichannel retailer of boating equipment and supplies, inflatable boats / outboard motors, and earn the trust and loyalty of boaters around the world. Our Mission is to be the marine outfitter of choice, offering the widest selection of products at the most competitive prices, and providing only the best customer service.

Our valued employees have hundreds of years of combined boating experience and are committed to earning our customers’ trust and respect by offering friendly service, ongoing support, and of course - great value.

Defender Employees enjoy a broad benefit package including Medical, Dental and Life Insurance, 401(k), Profit Sharing, paid vacation and holidays, and very generous Employee Merchandise Discounts. If you take pride in your work and enjoy a fast-paced and pleasant environment where the focus on Customers begins with delivering honesty and real value to serious boaters, please submit your resume for further consideration.


OPERATIONS SUPERVISOR

The ideal candidate will be responsible for the supervision of the warehouse outbound/inbound operations, including: effective and efficient order selecting; packing; receiving; put away; shipping of product; orders; documenting activities; and, training of staff. In this position you'll work Saturday & Sunday and 3 days during workweek, with two consecutive days off.

Duties and Responsibilities:

  • Effectively manage subordinates to ensure they achieve production and accuracy expectations
  • Ensure all packing and shipping is in compliance with all carrier specific and DOT requirements
  • Evaluate staffing needs and adjust accordingly to maximize productivity, maintain on time shipments, and reduce overtime
  • Ensure the warehouse operates within the staffing plan by analyzing operating metrics and monitoring labor scheduling, operating procedures. Assist with the selection, training, promotion, reassignment or recommendation of termination for warehouse personnel
  • Conduct regularly scheduled meetings with subordinates to review operation effectiveness and plan for continuous improvement, and document results
  • Counsel and coach subordinates
  • Provide New Employee Orientation
  • Minimize mark-outs, operational errors and damage problems
  • Effectively communicate operational objectives and develop goals to attain desired results
  • Develop and maintain productive teamwork amongst all employees

Qualifications & Job Skills:

  • High School graduate or equivalent required; Bachelor’s degree preferable
  • 5+ years warehousing and supervisory experience required
  • Excellent interpersonal skills required; effective skills in conflict resolution needed
  • Accuracy and timeliness are critical; must be able to work with frequent interruptions
  • Computer and data entry skills and familiarity with Microsoft Office; server based WMS and ERP system experience required
  • Knowledge of warehousing and shipping functions required; understands warehouse equipment operations and systems

Click here to submit your résumé online

Date Posted: 2020-09-02 Defender Industries, Inc. Waterford CT 06385-3336 42 Great Neck Road Profit sharing USD Full time

Equal Employment Opportunity
DEFENDER INDUSTRIES is committed to a policy of Equal Employment Opportunities and does not discriminate against applicants or employees on the basic of race, color, religion, creed, age, sex, marital status, sexual orientation, national origin, ancestry, veteran status or any other recognized protected basis under federal, state or local law. Applicants with disabilities may be entitled to reasonable accommodation under applicable federal and state law. A reasonable accommodation refers to a change in the way things are normally done, which will ensure an equal employment opportunity without imposing an undo hardship on Defender Industries. Please contact Human Resources if you need assistance in completing any forms or otherwise participating in the application process.

Please direct all employment inquiries to Human Resources.

HR@defender.com
860-701-3438
860-701-3427 (fax)